During 2005-2006, executive and managerial leaders of Goodwill Industries - Essex Kent Lambton made great strides in implementing the new river system in partnership with Goodwill Industries of Sarasota Florida. This system, adopted from Mission Development Services, has proven effective in growing donations and retail sales. The following guiding principles that form the foundation of our donated goods and retail program are derived from this river system and are the foundation of everything we do and strive to accomplish. We look and build upon these principles, as an organization and as individuals, to guide and empower our actions.
The guiding principles for the Donated Goods Business revolve around Customer Service, Image, Donor Value and Profit.
They are as follows: